Adding & Managing Users in EngageDSX

Adding users to EngageDSX allows team members to manage screens, upload content, and update display schedules based on assigned permissions.

To add a new user:

Log into EngageDSX.
In the left side menu, click the gear icon to open the Settings menu.
Select Users.
Click + New User.
Enter the user's First Name, Last Name, and Email Address (additional information is optional).
Configure the desired role, permissions, and settings for the account.
Click Save.

Permissions control what features and screens a user can access:

Company Administrator: Grants access to all screens, media, company settings, and user management. Automatically selects All for Channel Access.
Basic User: Grants limited access to specific assigned screens, media upload tools, or scheduling features.
Channel Access: Determines which specific screens or channels a Basic User can view and manage.

Content Rights: Controls permissions to view, add, edit, or delete items within Content Vault, Assets, All Media, My Media, All Shows, My Shows, and Schedules.
Network Rights: Allows users to view assigned channels and their linked hardware devices.
Administrative Rights: Allows users to view account users without permission to create or modify accounts.

Users with permission to edit user accounts can customize notification preferences.

Selecting Send a consolidated report in one daily email combines all system notifications into a single daily summary email.

Company Administrators can modify or remove existing user accounts. To do so:

Log into EngageDSX.
In the left side menu, click the gear icon to open the Settings menu.
Select Users.
Check the box next to the desired user's name.
Select the pencil icon to edit user details or click the X icon to delete the account.

If you'd like to reset, or have forgotten, your password:

For questions or concerns, please reach out to our Support Team at support@spectrio.com.