Troubleshooting & FAQs
- Contact Support
- Date & Time Not Showing Correctly
- How do I know that everything is working correctly?
- I’m seeing the Windows Desktop. How do I get my show to play again?
- Login Support / Forgotten Password
- My project isn’t running. I’m just seeing apps and shortcuts. What do I do to get it running again?
- My screen is displaying a green clock. How do I get my content on the screen?
- My screen says “no signal.” What do I do?
- Old content is playing on my screen.
- The Disc Drive is stuck
- The display screen is stuck on loading or initializing.
- The player is offline.
- The Playlist is expired.
- The time is wrong on the player.
- TLS 1.0 and 1.1 Protocols Support No Longer Available
- Twitter Service No Longer Functional