In this article:
What's in the Box
Hardware
Digital Signage Installation & Setup
Install Your Media Player
Your media player should be installed in an easily accessible location. Install it on the top, bottom, or side of your TV, or at the top of your TV's back side using the included velcro strips. Or simply place it on a table. Position the black side facing the space where you plan to use the remote.
What You'll Need
- HDTV with an available HDMI input (must be 720p or 1080p)
- Broadband Internet connection
- Wired or wireless network
- Power outlet near your HDTV
Connect to Your TV
Connect an HDMI cable (3ft/1m cable included) between the HDMI port on your media player and an HDMI IN port on your TV.
Many TVs have multiple HDMI inputs. Make note of the number you use (for example, HDMI 3).
Power On
Insert two AAA batteries (included) into your remote by turning the remote over and sliding the bottom half downward.
Connect the power adapter to your media player and a power outlet.
Home Screen
Your media player will start up to your Home Screen. Before you can begin playing content, you must connect it to the internet.
Once connected, a four-character code will be displayed on the Home Screen. To register your device, you’ll need to send the code, along with your Company Name and Hub ID to support@spectrio.com.
Note: This code is only valid on the day it’s generated. You’ll have until 5PM local time to register. After that, you’ll have to disconnect, then reconnect your device (following the process above) to generate a new code.
Note: If your player begins playing content automatically, you'll still need to connect it to the internet to receive updates.
Remote Functions
Your media player receives commands from the remote.
TIP: Pressing the Home button brings you to the Home Screen anytime.
Connect to the Internet
To use your media player, it must be connected to the Internet. The player is configured for DHCP by default.
Connect via WiFi
From the Home screen, use your remote to select Settings, then Network. Select WiFi > WiFi device > WiFi device on. Select your WiFi network.
Enter your WiFi password using the on-screen keyboard, then press Connect. Once connected, press the Home button.
Connect via Ethernet
For a wired connection, use an ethernet cable (not included) to connect your media player to your router. In most cases, the media player will connect automatically.
For static network assignment, from the Home screen, select Settings > Network > Ethernet > Advanced Options > IP Settings > Static.
Enter your IP address, subnet mask, default gateway, DNS 1 and/or DNS 2.
Customize Your Screen & Content
To finish setup, access the EngageDSX app via SpectrioCloud at cloud.spectrio.com. Generally, your SpectrioCloud login is your email address and your account number (case sensitive).
This article explains the basics of how to use the EngageDSX app to complete setup of your hardware and customizing your content.
Troubleshooting
To adjust the time or date (or to set Daylight Savings) on your device:
- Open Settings, then click Advanced, Device Preferences, and Date & Time.
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Select either Automatic Date & Time or Set Time Zone.
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If using Automatic Date & Time, ensure Use Network Provided Time is selected.
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If the incorrect time is displaying, toggle Off and use Set Time Zone to manually set the time.
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To fix an overscan issue (display layout is larger than you're screen):
- Press the Home button on your remote to navigate to your Main Menu.
- Open Settings.
- Select Display.
- Select Advanced.
- Select Display Size.
- Adjust to proper measurements.
- Select OK.
- Press the Home button on your remote to navigate back to the Main Menu, then select Start Player.
- If you’re having issues with your display or the player isn’t updating, unplug your device, wait 30 seconds, then plug back in and power on.
Note: Following device activation, it can take at least 30 minutes to download and update content.
If this doesn’t resolve your issue, reach out to support@spectrio.com (include your Company Name and Hub ID) or call 1-800-584-4653 Ext. 2.
Replacement Parts
For replacement parts (remote, devices, power supply, etc.), you can email support@spectrio.com. You’ll need to include your Company Name, Hub ID, and shipping information.
Spectrio Cloud
Spectrio Cloud is our all-in-one solution for managing your account and accessing any of your Spectrio tools.
Once your user profile is created, you’ll receive an automated email from DSX Support with your login information.
- To get started, enter your email address and password. Then, click Log In to access the cloud dashboard.
- Under My Spectrio Apps, you’ll see product cards for each of the Spectrio tools you’re currently using. Under Explore More, you can learn about the other solutions available that you’re not yet using.
- In the left-hand menu, you can select Account & Billing to review all invoices and manage personal or payment information.
- Clicking the cloud icon will take you back to the dashboard.